⚠️ Need Help Right Now?

If you or someone you know is experiencing gambling-related harm, support is available 24 hours a day, 7 days a week.

1800 858 858

Gambling Help Online – Free, confidential, available Australia-wide

Understanding Problem Gambling

Gambling should be a form of entertainment, not a way to make money or escape problems. Problem gambling occurs when gambling behaviour causes harm to you, your family, or your community. It can affect anyone, regardless of age, gender, or background.

The good news is that help is available, and recovery is possible. Recognising the warning signs early is the first step toward getting support.

Warning Signs to Watch For

Spending more money or time gambling than you can afford

Chasing losses by gambling more to win back money

Lying to family or friends about gambling habits

Gambling to escape stress, anxiety, or depression

Neglecting work, family, or personal responsibilities

Borrowing money or selling possessions to gamble

Feeling restless or irritable when trying to stop

Thinking about gambling constantly throughout the day

Tips for Gambling Safely

If you choose to gamble, following these guidelines can help keep it as entertainment rather than a problem. Remember, there's no guaranteed way to win at pokies or any gambling game – the house always has an edge.

  • Set a budget before you start – Decide how much you can afford to lose and stick to it. Leave cards at home if needed.
  • Set a time limit – Decide how long you'll play and use alarms or reminders to stick to it.
  • Never chase losses – If you've lost your budget, stop. Trying to win it back usually leads to bigger losses.
  • Balance gambling with other activities – Make sure gambling doesn't become your only hobby or social outlet.
  • Don't gamble when emotional – Avoid playing when stressed, angry, lonely, or depressed.
  • Take regular breaks – Step away from the game regularly to clear your head and reassess.
  • Understand the odds – Accept that losing is part of gambling. Pokies are designed to pay back less than they take in.
  • Don't borrow to gamble – Only gamble with money you have, never with credit or loans.

Australian Support Services

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Gambling Help Online

24/7 telephone and online counselling for gambling problems. Free and confidential.

1800 858 858
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Lifeline Australia

Crisis support and suicide prevention services available 24/7 across Australia.

13 11 14
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Gamblers Anonymous

Peer support meetings across Australia for those seeking recovery from gambling addiction.

gaaustralia.org.au
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Relationships Australia

Support for individuals and families affected by gambling. Counselling and mediation services.

1300 364 277
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Financial Counselling

Free financial counselling to help manage debt and money problems related to gambling.

1800 007 007
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BetStop Register

Australia's national self-exclusion register for online gambling. Free to use.

betstop.gov.au

Self-Exclusion Options

Self-exclusion programs allow you to voluntarily ban yourself from gambling venues or online platforms. These programs can be an effective tool if you're struggling to control your gambling.

BetStop – National Self-Exclusion

BetStop is Australia's national self-exclusion register for online gambling. Once registered, all licensed Australian online wagering providers must close your account and refuse any new accounts. You can register for periods of 3 months to a lifetime exclusion. Visit betstop.gov.au to register.

State & Territory Programs

Each Australian state and territory has self-exclusion programs for land-based venues like pubs, clubs, and casinos. Contact Gambling Help (1800 858 858) to learn about programs available in your area, including multi-venue exclusions that can ban you from multiple locations.

Individual Venue Exclusion

You can approach any gambling venue directly and request to be excluded from that specific location. Staff are trained to assist with this process confidentially. Some venues also offer cooling-off periods for shorter breaks.

Third-Party Exclusion

In some jurisdictions, family members can apply for an exclusion order on behalf of someone with a gambling problem. This usually requires demonstrating that gambling is causing significant harm. Contact Gambling Help for guidance on this process.

Our Commitment

At GoPokie, we believe that responsible gaming is everyone's responsibility. We provide educational content to help players make informed decisions and prominently display resources for those who need support. We never encourage gambling as a way to make money and always remind players that the house edge means long-term losses are expected.